Last Updated: March 2023
This Privacy Policy outlines how Antioch Global Shipping (AGS), operating under the legal entity Ags Gemi Acentelik Hizm. Ve Tic. Ltd. Sti (registered address: Aeropark, 34912, Kurtkoy, Istanbul, Turkey), collects, uses, and protects your personal data when you use our website www.agsship.com. As a data controller under Turkish Law on Protection of Personal Data (KVKK No. 6698), we are committed to transparency regarding your data.
Who We Are
Antioch Global Shipping (AGS)
Address: Aeropark, 34912, Kurtkoy, Istanbul, Turkey
Email: [email protected]
For inquiries about your personal data, contact us using the details above.
How We Use Your Information
When You Use Our Website
We use cookies to enhance your experience on www.agsship.com. For details, review our AGS Cookies Policy, which explains cookie types, purposes, and your control options.
Data Storage
Your data is stored on secure cloud servers located in Turkey and the European Economic Area (EEA). Third-party providers comply with KVKK and Turkish data protection standards.
Data Retention
We retain personal data only as long as necessary for operational or legal purposes. Retention periods are reviewed annually.
Specific Data Uses
Website Enquiries
When you submit an enquiry, we collect:
- Name, company, country, email, phone number, and service interest.
Purpose: Respond to your query and follow up based on legitimate interest.
Newsletter Sign-Up
We collect:
- Name, title, occupation, company, country, email, and phone number.
Purpose: Send newsletters with consent. You may withdraw consent anytime.
Document Downloads
We collect:
- Name, company, and email.
Purpose: Share requested documents and follow up on interest (legitimate interest). Data is shared with KVKK-compliant third-party mailing systems.
Feedback Surveys
We collect:
- Name, email, organization, job role, phone number, and feedback.
Purpose: Improve services. Testimonials require explicit consent.
Your Rights Under KVKK
You have the right to:
- Request access to or correction of your data.
- Withdraw consent (where applicable).
- Request data deletion if processing is based on consent or lacks overriding legitimate interest.
- Restrict unlawful processing.
- Object to automated decision-making.
- Data portability (machine-readable format).
Complaints
For concerns about data use, contact us first at [email protected]. If unresolved, you may lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Board).
Policy Updates
We update this policy to reflect changes in services or legal requirements. Significant changes will be communicated via email or website notices.